Privacy Policy

This policy applies to everyone who interacts with AIGenTools — registered users, visitors, people who contact us by email, and anyone using the AIGenTools browser extension. The extension is a window onto the same account: it signs in with your existing aigentools.io session, sends what you submit to the same APIs, and is covered by this policy exactly as the website is. It reads the page you are on only when you ask it to act. Some sections only apply once you create an account (billing, AI inputs, retention); where that is the case, we say so.

AIGenTools is operated as a global online service. Residents of jurisdictions with additional rights (for example the EU, UK, and California) have those rights on top of what is below — see Section 9.

We collect only what we need to run the Service.

Account information. When you create an account, we collect your email address and a hashed password, or a unique identifier from a third-party login provider if you use one. If you set a display name or profile picture, we store those too.

Billing information. Our payment processor collects your card details directly — we never see or store your full card number. We receive and retain a transaction reference, amount charged, plan, and billing country so we can issue receipts and handle refunds.

AI inputs and outputs. When you use our AI tools we process whatever you type, paste, or upload (text, images, PDFs, code files, audio) and the output the model returns. These are tied to your account so you can see history, reuse results, and request deletion. Section 3 covers how we treat this content.

Support and communication. If you email us, use the contact form, or chat through our in-app support widget, we keep a record of the conversation and any attachments.

Share rewards. If you submit a link to a social media post to claim share reward credits, we store that link with your account so we can review it.

Automatically collected data. Your browser sends the usual technical data — IP address, device and browser type, operating system, referring page, pages visited, timestamps. We use privacy-friendly analytics services to measure traffic and performance; they aggregate this data and do not build cross-site advertising profiles of you.

Cookies. A small number of first-party cookies for session authentication and preferences, plus analytics cookies where permitted. See our Cookie Policy.

We treat AI prompts and outputs as your content, with these commitments:

• No AIGenTools model training on your inputs or outputs. AIGenTools does not train its own models on your prompts, uploads, or outputs.
• Prompts and uploads are screened before they reach a model. Text is matched locally against our own blocklist, and uploaded images are sent to our content-moderation provider for an automated safety check (Section 12). The provider returns a verdict; it does not use your files for its own purposes.
• Model providers process requests when needed. To generate a result, requests are processed by the model providers needed for that tool. Their handling of API data is governed by their own terms.
• Uploaded files stay in your account. Photos, PDFs, and other uploads are stored against your account so you can re-access them. You can delete individual files, conversations, or your full history from settings.
• Generated results stay in your account until you delete them. Deleting a result or an account removes it from the system without a backup copy, except for records we must keep by law (Section 7).

Most of our tools take a photo as input, and many of those photos have faces in them, so this deserves its own section.

• We do not run face recognition. We do not identify who is in a photo, do not create or store a faceprint, face template, or any other biometric identifier, and do not match faces across uploads, accounts, or any external database.
• Your photo is used for the generation you asked for, and nothing else. It goes to the model provider needed for that tool, and to our content-moderation provider for the safety check in Section 12. Neither is allowed to use it for their own purposes.
• We do not use your photos to train models — not ours, and we do not hand them to anyone for training.
• Where they live. Uploads and results are stored against your account so your history works. They stay until you delete them; deleting a file, a conversation, or the whole account removes it without a backup copy (Section 7). We are working towards deleting source uploads automatically once a generation is finished, and will update this section when that lands.
• Other people's faces. Only upload a photo of someone else if they agreed to it. Section 12 sets the rule out in full.
• Local law. If you are somewhere with specific biometric-privacy rules (for example Illinois' BIPA or Texas' CUBI), note that we do not collect the biometric identifiers those laws govern. If you would still rather we held nothing, delete the upload after your generation — or email us and we will do it.

• Running the Service — creating your account, authenticating you, applying your plan, charging credits, delivering outputs, saving history.
• Billing and fraud prevention — processing payments, preventing fraud, chargebacks, and abuse of free credits.
• Product improvement — understanding which tools are used, where users get stuck, and which errors happen most often.
• Customer support — responding to your messages and troubleshooting problems you report.
• Legal compliance — records we are legally required to keep (for example, tax records on payments) and responding to lawful requests.
• Safety — detecting and blocking content that violates our Terms of Service and the content rules in Section 12.
• Marketing (only if you opt in) — we do not auto-enrol new users. Product updates, newsletters, and promos go only to users who explicitly opted in, with one-click unsubscribe.

If you are in the EU or UK, our legal bases are: (a) performance of our contract with you; (b) our legitimate interests in fraud prevention, security, and product analytics; (c) your consent, for optional cookies and marketing; (d) legal obligations, where required.

We do not sell your personal data. We do not share it with advertisers for advertising purposes. We share only:

• Service providers — a small set of vendors who process data on our behalf under written agreements that restrict their use to running the Service for us. Categories include our hosting and storage providers, payment processor, email delivery provider, support chat provider, analytics services, referral/affiliate tracking provider, our content-moderation provider, and the third-party AI model providers that power our tools — OpenAI, Anthropic (Claude), Google, ByteDance (Seedream / Seedance), Kuaishou (Kling) and others, depending on the model you pick. They receive only what the generation needs — your prompt and any file you attached — never your email address, account id, or payment details.
• Third-party login providers, if you use them — we receive the information you authorize (typically email, display name, unique identifier) so we can recognise your account.
• Legal and safety disclosures — where legally required (valid court order, subpoena) or where we believe in good faith disclosure is necessary to protect our rights, our users, the public, or to investigate fraud or abuse.
• Business transfers — if AIGenTools is involved in a merger, acquisition, or sale of assets, your information may be transferred; we will notify you before a different privacy policy takes effect.
• With your consent — any other sharing requires your explicit opt-in.

• Active account data (profile, preferences, AI history, saved files) — as long as your account is open.
• Billing and tax records — as long as applicable tax and accounting laws require, even after you close the account.
• Server and security logs — a rolling window, generally no more than 90 days, unless needed longer for a specific investigation.
• Support conversations — a reasonable period to help with repeat issues and improve support quality.

Account deletion. You can delete your account from settings or by emailing us. Active-service data (profile, AI history, saved files, support conversations) is deleted or anonymized. We do not keep a backup copy of deleted account content. Legally required data (for example, invoice records) is retained for the required period and then deleted.

Deleting specific content. You do not need to delete the whole account — individual conversations, files, images, or videos can be removed from the library. Deleted content is removed from the system without a backup copy, except for records we must keep by law.

We use industry-standard measures: encrypted connections (HTTPS/TLS), encryption of data at rest, hashed passwords, access controls on production systems, and audit logs on sensitive operations. Our infrastructure providers run globally distributed systems with standard datacenter security and compliance certifications. If a breach affects your personal data, we will notify you and, where required, regulators within the timeframes set by applicable law.

AIGenTools is a global service, so your data may be processed in countries outside the one you live in. Where the law requires it, we put in place appropriate safeguards (such as standard contractual clauses) with our providers.

Depending on where you live, you may have some or all of these rights over your personal data:

• Access — a copy of what we hold about you.
• Correction — fixing inaccurate or incomplete data.
• Deletion — asking us to delete your data (subject to data we must keep by law).
• Restriction — pausing processing in certain cases.
• Objection — objecting to processing based on our legitimate interests.
• Portability — receiving your data in a common, machine-readable format.
• Withdraw consent — where processing is based on consent, at any time (without affecting processing that was lawful before).

To exercise any right, email feedback@aigentools.io from the address on your account. We respond within the timeframes set by applicable law (generally 30 days). EU/UK residents may also lodge a complaint with a local data protection authority; we'd appreciate the chance to address your concern first.

California residents. Under CCPA/CPRA, you have the right to know, delete, correct, and opt out of "sale" or "sharing" of personal information. We do not sell your personal information and do not share it for cross-context behavioral advertising.

We use first-party cookies for session authentication and preferences, and analytics services to measure traffic. We do not run advertising cookies or cross-site ad profiles. Full details: Cookie Policy.

AIGenTools is intended for adults and is not for children. You must be at least 18 to use the Service, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has created an account, contact us and we will delete it. See our Terms for the eligibility rule itself.

AIGenTools is a safe-for-work service, and it is built to avoid adult, violent, and sensitive content. AI models are unpredictable, though: filters reduce the risk of an unwanted result but cannot remove it, which is one reason the Service is for adults only. These rules apply to what you type, what you upload, and what the models produce for you; section 5 of the Terms of Service states them as part of the agreement.

11.1 What is not allowed

• Sexual or adult content of any kind — nudity, sexual acts, "undressing" or fetish edits, whether the subject is real or fictional;
• Child sexual abuse material (CSAM) or any content that sexualizes a minor, in any style. Zero tolerance: the account ends and we report it to the authorities;
• Intimate or nude imagery of a real person, including non-consensual intimate imagery (NCII) and deepfake nudity — consent does not make it allowed here either;
• Someone else's photo, likeness, or voice without their permission — only upload a person's image if they agreed to it, and never for a tool that puts them in a scene they would object to;
• Impersonation of a real person to defraud, defame, harass, or mislead, and political manipulation using someone's likeness;
• Credible threats of violence, graphic gore, and content glorifying self-harm;
• Hate speech, harassment, and promotion of terrorism or extremist violence;
• Fraud, phishing, malware, and other unlawful activity;
• Infringement of other people's copyright, trademarks, or personality rights.

11.2 How we enforce it

• Prompts are matched against a blocklist of banned words and phrases we maintain. A prompt that hits it is refused before any model is called.
• Uploaded images are screened by our content-moderation provider's nudity model. An image that fails is refused, and its fingerprint is remembered so the same file is turned away immediately next time.
• Blocked generations return your credits automatically — a refusal never costs you anything.
• Generated results are covered by the model providers' own safety filters and by reports: every result has a Report action, anything reported is reviewed by a person, and content that breaks these rules is removed.
• Depending on severity and history we restrict features, suspend, or terminate accounts. For CSAM and credible violent threats we cooperate with law enforcement.

No filter is perfect. If something slips through, report it, or email feedback@aigentools.io. If you believe a refusal was a mistake, email the same address with the time and the tool you were using — automated checks err on the side of refusing.

We may update this policy as the Service or the law evolves. For material changes — a new category of processing, or a change in how long we keep data — we will give at least 14 days' advance notice by email or in-app. Minor clarifications are posted here with an updated date at the top.

AIGenTools is an independent service run by one person, not a company — there is no legal entity or registered office behind it. Questions, rights requests, or privacy concerns reach that person directly at feedback@aigentools.io.